Eastmont School District
Website Accessibility Policy

The Eastmont School District is committed to ensuring accessibility of its website for students, parents, and members of the community with disabilities. All pages on the Eastmont School District website will conform to the W3C Web Accessibility Initiative’s (WAI) Web Content Accessibility Guidelines (WCAG) 2.0, Level AA conformance, or updated equivalents of these guidelines.

The Superintendent is directed to establish procedures whereby students, parents, and members of the public may present a complaint regarding a violation of the Americans with Disabilities Act (ADA), Section 504 and Title II related to the accessibility of any official District web presence which is developed by, maintained by, or offered through the District or third party vendors and open sources.

Website Accessibility

With regard to the Eastmont School District's website and any official Eastmont School District web presence which is developed by, maintained by, or offered through third party vendors and open sources, the Eastmont School District is committed to compliance with the provisions of the Americans with Disabilities Act (ADA), Section 504 and Title II so that students, parents and members of the public with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same benefits and services within the same timeframe as those without disabilities, with substantially equivalent ease of use; and that they are not excluded from participation in, denied the benefits of, or otherwise subjected to discrimination in any Eastmont School District programs, services, and activities delivered online.

All existing web content produced by the Eastmont School District, and new, updated and existing web content provided by third-party developers, will conform to Web Content Accessibility Guidelines (WCAG) 2.0, Level AA conformance, or updated equivalents, by July 1, 2020. This Regulation applies to all new, updated, and existing web pages, as well as all web content produced or updated by the Eastmont School District or provided by third-party developers.

Website Accessibility Concerns, Complaints and Grievances

A student, parent or member of the public who wishes to submit a complaint or grievance regarding a violation of the Americans with Disabilities Act (ADA), Section 504 or Title II related to the accessibility of any official Eastmont School District web presence that is developed by, maintained by, or offered through the Eastmont School District, third party vendors and/or open sources may complain directly to an Eastmont School District administrator or complete the ADA Concern form. 

Whether or not a formal complaint or grievance is made, once the Eastmont School District has been notified of inaccessible content, effective communication shall be provided as soon as possible to the reporting party to provide access to the information. The Complainant should not have to wait for the investigation of the complaint to be concluded before receiving the information that he/she was unsuccessful in accessing.

Complaints should be submitted in writing or by completing the website complaint form. To file a complaint or grievance regarding the inaccessibility of the Eastmont School District public website content, the Complainant should submit the website feedback ADA Concern form.

The formal ADA non-compliance complaint should include the following:

  • Name
  • Email
  • Date of the Complaint
  • Description of the problem encountered
  • Web address or location of the problem page
  • Solution desired including contact information in case more details are needed (address and phone number)

The grievance procedures to be followed are:

  1. The complaint or grievance will be investigated by the Superintendent/designee. The student, parent, or member of the public will be contacted no later than five (5) working days following the date the website accessibility compliance coordinator receives the information.
  2. An investigation of the complaint will be completed within fifteen (15) working days. Extension of the timeline may only be approved by the Superintendent.
  3. The investigator will prepare a written report of the findings and conclusions within five (5) working days of the completion of the investigation.
  4. The investigator shall contact the Complainant upon conclusion of the investigation to discuss the findings and conclusions and actions to be taken as a result of the investigation.
  5. A record of each complaint and grievance made pursuant to Board Policy 4070 Website Accessibility will be maintained at the Eastmont School District Administration Office. The record will include a copy of the complaint or grievance filed, report of findings from the investigation, and the disposition of the matter.